Exchange, Return & Refund Policy
Should there be any discrepancy of product(s) delivered, customer can contact SMCR Laboratories Sdn. Bhd. customer service via call / whatsapp / e-mail as stated in CONTACT US within 7 working days. Our customer service will advise on the solution(s).
Exchange / Return / Refund of products can be arranged for the following reasons:
- Damaged or defective
- Different from the product upon ordering
- Near expiry or expired